We’ve introduced a clearer and more intuitive way to organise documents within the Listing Docs section by separating files into two purpose-based categories: Agency and Marketing.

Agency

This category contains compliance and legal documents tied to the agreement or transaction, such as the agency agreement, vendor forms, AML documentation, sale and purchase agreements, and disclosure documents.

Marketing

This category includes promotional and presentation materials used to market the property, such brochures and flyers. 

Important:

Only documents saved in the Marketing category can be displayed on your website. Agency documents remain private for compliance and internal record-keeping purposes.

This new structure is designed to better reflect how agents naturally think about their documents and provides several key benefits:

  • Faster access to the right files
  • Clearer understanding of each document’s purpose
  • Reduced risk of mixing legal paperwork with marketing materials
  • Easier training and onboarding for new agents

You may also see these categories referred to as Agency Documents and Marketing Overall, this update delivers a simpler, more user-friendly approach to managing Listing Docs and improves day-to-day efficiency for agents.

February 2026 Improved Structure for Listing Documents By OSL Software
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