Faster Info Pack Sending

Info Packs are documents that you have marked to be included in an email to a prospective buyer, making it quick and easy to share important property information.

We are pleased to introduce a new option for sending Info Packs, designed to save time and simplify your workflow.

With this new feature, you no longer need to reselect documents each time you send an Info Pack. Any documents marked for inclusion will automatically be added to your email.

How it works

The new Info Pack option sends documents as links within your email, ensuring recipients always access the latest version of each document.

Why documents are sent as links (not attachments)

Info Pack documents are sent as links rather than attachments for several important reasons:

  • Always up to date — recipients open the latest version of the document, even if updates are made after the email is sent.
  • Smaller emails — avoids large attachments that may be blocked by email providers or fail to send.
  • Faster delivery — emails send and arrive more reliably.
  • Better tracking — allows activity and document access to be recorded more accurately.
  • Improved security — documents remain managed within the system rather than being permanently downloaded and redistributed.

Setting up your Info Pack

To include documents in your Listing Info Pack:

  1. Open the Listing
  2. Go to the Docs tab - Marketing tab 
  3. Select the document you want to include
  4. Click the Edit button
  5. Mark the documents to be included in the Info Pack

Sending your Info Pack

  1. Open the Listing
  2. Click the Email button
  3. Select Email Info Pack

Important note

Documents sent using this option are delivered as links only within the email (not as attachments).

March 2026 Info Pack By OSL Software
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