You own your data
OSL is an online management system which stores information about a company or individual
(Organisation) as provided or entered by that company or individual. OSL will only
store information that is entered by the Users of an Organisation, or automatically
imported at a User’s instruction. The data entered, or imported on instruction,
by the Users of an Organisation remains the property of the Organisation and OSL
will not use nor make available for use any of this information without permission
of the Organisation.
You control who has access to your data
The data entered, or imported on instruction, by the Users of an Organisation is
stored securely in a database and is only accessible to the approved Users of the
Organisation. The Administrator of the Organisation (Administrator) will have full
control over who is invited to be a User. A user name and password is required in
order to access an Organisation's information in OSL.
It is the User’s responsibility to keep their passwords safe. It is the Administrator’s
responsibility to ensure that any Users that are invited to use the Organisation’s
account have permission to view the Organisation’s information stored in the OSL
account.
OSL, OSL’s staff and OSL’s partners do not have access to the User’s passwords and
are therefore unable to access the Organisation’s account or data without receiving
an invitation from the Administrator.
OSL monitors system usage
OSL has access to and may use aggregate information such as number of associated
Users, number of transactions and billing information for the purpose of billing
and monitoring server and software performance as well as for other internal purposes
of OSL.
OSL will never access the details of any financial transaction entered and stored
in the OSL system. OSL will never access system usage history for a specific identifiable
user, except where granted permission by the User to assist with resolution of a
system issue or error.
OSL staff can access non-identifying and aggregated usage information and transaction
volumes in order to better understand how our customers are using OSL so we can
improve the system design and where appropriate have the system prompt users with
suggestions on ways to improve their own use of the system. All aggregated usage
information is stored in a secure OSL data warehouse facility.
Your data is sent across the internet
The internet is not in itself a secure environment. Users should only enter, or
instruct the importation of, data to the database within a secure environment. This
means that the User’s browser must support the encryption security used in connection
with the OSL Servers.
OSL does not store your credit card details
If you choose to pay for OSL by Credit Card, your credit card details are not stored
by OSL and cannot be accessed by OSL staff.
Your credit card details are encrypted and securely stored by Direct Payment Solution
to enable OSL to automatically bill your credit card on a recurring basis.
OSL will give you access to your data at any time
On request, OSL will provide the Administrator with a full export of the Organisation’s
data in a common file format determined by OSL.
The Organisation’s data may be permanently deleted by OSL 90 days after the Organisation
stops paying to use OSL, or at the Administrator’s request.
Your browser stores only enough information to keep you logged in
OSL uses cookies to keep a session open after a User logs in. These cookies do not
contain any information about the User or the Organisation and will automatically
expire after the session is finished.
You can opt-out of any email communications
OSL sends billing information, product information, service updates and regular
customer newsletters to registered Users via email.
Where appropriate email communication will contain clear and obvious instructions
describing how the User can opt to be removed from the mailing list. OSL will immediately
remove any User upon request.
You are responsible for checking the privacy policy of any third-party websites
we link to
The OSL website may contain links to third-party websites. OSL takes no responsibility
for the privacy practices or content of these websites.
This policy may be updated from time to time
OSL reserves the right to change this policy at any time and any amended policy
will be posted on this website.
Please read our Terms of Use
All use of software available on this website is subject to OSL’s terms of use.
In the event of a conflict or disagreement between this Privacy Policy and the Terms
of Use, the Terms of Use will prevail.